At Sure Ship Moving Services (accessible at sureshipmoving.com), protecting your privacy is our highest priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By accessing or using our website, you agree to the terms set forth in this policy.
1. Information We Collect
A. Personal Information You Provide
Direct Submissions: When you contact us, request moving estimates, or otherwise interact with our services, we may collect personal information such as your name, address, phone number, email address, and any additional details you voluntarily provide.
Service-Related Data: We collect information necessary to generate accurate moving estimates, including moving dates, locations, inventory details, and any specific instructions you provide.
B. Automatically Collected Information
Usage Data: We automatically collect certain technical information, such as your IP address, browser type, referring pages, and similar data, to help analyze website usage and improve performance.
2. How We Use Your Information
We use your personal information for the following purposes:
Website and Service Operation: To operate, maintain, and improve our website and services.
Moving Estimates: To generate and deliver personalized moving estimates.
Communication: To respond to inquiries, provide service updates, confirmations, and promotional communications where permitted.
User Experience: To tailor our services and improve your overall experience.
Security and Fraud Prevention: To protect against unauthorized access, fraud, and misuse of our systems.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Data Sharing and Disclosure
As a moving services broker, Sure Ship Moving Services uses your personal information primarily for internal business purposes, including generating moving estimates and coordinating services. Customer data is not shared with 3rd parties for promotional or marketing purposes. Any disclosure of personal data will occur only as required by law or to protect our legal rights and interests. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
4. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
Retention periods vary depending on the type of data and applicable legal requirements.
5. Security Measures
We implement reasonable technical and organizational safeguards to protect your personal information, including:
Secure Transmission: Use of HTTPS protocols
Encryption: Encryption of sensitive data where appropriate
Ongoing Reviews: Regular evaluation and updates to our security practices
Despite these measures, no method of transmission or storage is completely secure.
6. Communication Methods & Telecom Consent
A. Communication Channels
We may communicate with you using the contact information you provide through:
Text Messages & Phone Calls: For estimates, service-related updates, and essential notifications
Emails: For estimates, confirmations, service communications, and promotional messages where permitted
B. Text Messaging Opt-In Disclosure
Separate and Explicit Consent: In accordance with the Telephone Consumer Protection Act (TCPA), your consent to receive text messages is obtained through a clear and separate opt-in process. Disclosure Details:
Nature of Messages: Messages may include automated communications.
Message Frequency & Costs: Message frequency may vary; message and data rates may apply.
Opt-Out Instructions: You may opt out at any time by replying “STOP” to any text message.
Toll-Free Text Messaging: Any toll-free numbers used for texting follow the same opt-in requirements.
C. Phone Call Consent
Consent for Calls: By providing your phone number and agreeing to receive texts, you consent to receive text messages from Sure Ship Moving Services, from 8483899514 regarding account notifications, customer care, delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.
Opt-Out Process: You may request to opt out of non-essential calls by contacting us directly. Essential service-related calls may still occur.
Mobile Opt-Out Process: You can reply STOP to unsubscribe at any time or HELP for assistance, in response to corresponding messages. You can also contact us at 8483899514 or sureshipmovingservices@gmail.com. Mobile opt-in information is never shared with third parties.
7. Cookies and Tracking Technologies
Usage: We use cookies and similar technologies to enhance functionality and user experience.
Management: You may disable cookies in your browser settings, though some features may not function properly.
Third-Party Cookies: Advertising or analytics partners may use their own cookies; their practices are governed by their respective privacy policies.
Third-Party Cookies: Advertising or analytics partners may use their own cookies; their practices are governed by their respective privacy policies.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
Access: Request access to personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data in certain circumstances
Opt-Out: Withdraw consent for non-essential communications
Data Portability: Request transfer of your data
Requests may be submitted using the contact details in Section 10. We aim to respond within one month.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website and may be communicated via email when appropriate.
10. Contact Information
For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
Sure Ship Moving Services
Privacy & Compliance Team
admin@sureshipmovingservices.com
By using our website, you acknowledge that you have read and agree to this Privacy Policy and our data practices as described above.